Student Guide to Success

This student success book is designed to provide students with resources and tutorials to help them be successful in Moodle and other systems used at Coastal Carolina University. 

5. Frequently Asked Questions

1. How do I register for a digital learning course? 

WebAdvisor allows you to filter by specific course type. These course types are as follows:
A. Hybrid - a hybrid course uses a mixed model of in-person and online teaching and learning, and will require some in-person activities on campus throughout the term. Hybrid courses have 51-99% of their coursework completed in the online course environment.
B. Online - courses that are 100% online.
C. Open Educational Resource (OERs) - courses that have adopted more affordable course materials that are $50 or less. To register for OER courses, while searching for courses in WebAdvisor, under Course Type select Open Education Resource.  

For the SP 21 semester face to face sections allow the student to choose to take the class “live stream”(synchronous) or “in classroom”. Webadvisor>Students menu>Registration>Streaming/In Classroom Selection.

OER course type  

 

2. Does my online/hybrid class require me to be on campus? According to the University digital Learning Policy, online learning refers to the educational process in which the majority of course interaction occurs when students and instructors are not in the same place. Online courses may have synchronous meetings (real-time: read more below), but will not require on-campus visits. Hybrid online classes may require synchronous online meetings that are the same time and days as the scheduled face to face class meeting day and time, students are expected to attend these sessions unless otherwise instructed by the professor. Please, read your instructor’s initial email/syllabus carefully to confirm if these expectations apply to your hybrid online class. Contact your instructor for clarification if needed.

3. Am I prepared to succeed in an online/hybrid class? Online learning is different from classroom learning, and scholarly research has identified numerous attributes that online students must exhibit to maximize success, including motivation and self-regulation. Think you have what it takes to be successful in an online class? Take our E-Learning Readiness Assessment, and find out!  

4. How do I start my online/hybrid course? Coastal Carolina University uses the Moodle learning management system (LMS) for online course access. Please see Moodle Student Resources for login information. Prior to the beginning of the term, you will receive an email from your instructor sent to your Coastal account detailing the course startup process. Additional information may also be available in the course comments section listed in WebAdvisor. For more information on how to login to your moodle course, please watch the following: 

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**Please note that classes and course content may not be available in Moodle until the first day of the semester.

5. Is my online/hybrid class synchronous or asynchronous? Most online courses use asynchronous designs that do not require all students to be online simultaneously; however, some instructors may require synchronous (real-time) participation at select online events, such as guest presentations or online office hours. Online classes with synchronous requirements typically provide alternative options for student who cannot attend the designated times, such as reviewing sessions independently. Hybrid online classes may require synchronous online meetings that are the same time and days of the week scheduled for class meetings, and students are expected to attend these. Please read your instructor’s startup email carefully to confirm if these expectations apply to your online class. Contact your instructor for clarification if needed.  

6. How are absences documented in an online class? According to the University digital Learning Policy, an absence is operationally defined as a “missed online submission deadline,” which means if you fail to submit a required assignment or other required submission during the initial drop-add period of the course, you may be counted as absent (never attended) and subsequently dropped from the roster. Make sure you review the course syllabus and Moodle site carefully so you don’t miss any submission deadlines.

7. What kind of computer do I need for a digital learning or online class? The university office of Student Computing Services publishes a list of recommended specifications intended to maximize compatibility between student computing purchases and campus IT infrastructure and application platforms. Please note that Chromebooks are NOT COMPATIBLE with software used by CCU and therefore are not recommended.  

8. Do I need a fast internet connection? Generally, an entry level broadband service plan of at least 4MB/s will be sufficient for your online class. Students who plan to engage in frequent web conferencing or large file transfers may wish to contact their internet service provider to explore upgrade options for faster connectivity.   

9. What do I need to do to gain access to Moodle if I am going to be traveling abroad? Please visit CCU Account Access from Abroad and follow the instructions to obtain access from ITS. 

10. Are there any additional fees for taking an Online Course?  A $25 digital learning fee is applied to each Online course in addition to regular tuition costs.

11. How can I get a student ID if I am not on campus?
Our CINO Card Office allows students to submit their pictures through the photo upload portal on the CINO Card website or through the GET Mobile App.  The GET Mobile app also operates as a virtual CINO Card once the photo is uploaded. The GET Mobile app can be found in the Apple and Android app stores.  Once the app is downloaded the student will be able to search for Coastal Carolina University and finish their set up. Visit the CINO card page for more information.

12. How do I clear my browser's cache and why is this important?
At times, certain technologies do not function correctly and requires you to refresh your cach in order for them to work like they are supposed to. Please visit the How to refresh your cache guide for instructions on how to do this. 

13. How do I write a professional email to my professor? 



14. Financial award letters are accessible on WebAdvisor. Please visit the award letter informational page to learn more about this.